EVOLUTION OF THE ECONOMIC SITUATION

International economy
The italian economy
Prospects for 2002


THE ITALIAN INSURANCE MARKET: KEY FIGURES

Technical account: premium income
Claims, benefits and provisions
Operating expenses
Technical account result
Non technical account: investment income
Result for the financial year
Balance sheet: liabilities
Assets
International comparisons
Main insurance markets in the European Union


INSURANCE SUPERVISION

LIFE INSURANCE

Domestic business
Unit-linked and index-linked insurance: the new regulations
Household savings
Social security spending
Pension system autid
The law-bill delegation concerning pension aspects
Safeguarding lack of self-sufficiency: a problem still pending


NON-LIFE INSURANCE 

Domestic business
Taxation of Non-Life insurance premiums in the European Union


MOTOR INSURANCE 

Motor liability 
Land vehicles
Personal injury: micro-injury due to whiplash
The price of motor liability: the extent of the price increases
Third party motor liability rates and inflation
Competition: the real market and antitrust
The new regulations under examination by parliament

OTHER NON-LIFE INSURANCE CLASSES

Accident 
Sickness
Aircraft
Health expenditure - essential assistance levels
Ships (sea, lake and river and canal vessels)
Goods in transit
Fire and natural forces
Other damages to property
General third party liability
Credit
Suretyship
Miscellaneous financial loss
Legal expenses
Assistance


REINSURANCE

INSURANCE COMPANIES

HUMAN RESOURCES 

INSURANCE DISTRIBUTION

Life business 
Non-Life business
European code of conduct for sales over the internet
Agents and brokers operating in Italy

INSURANCE AND CONSUMERS

Customer satisfaction
Conciliation procedure for motor liability claims